On Friday 4th February 2005 something very strange happened We finally understood, in the depth of the murky, dusty, and somewhat untidy heights of Solis Towers, why we were 'still here' after 10 years of providing simple yet robust IP services to our clients. It isn't because we have a very swish and highly attractive web Portal front end for our clients, neither is it because we offer "incentives" to our clients in order to put business our way.  It isn't due to any creative martketing strategy or Public Relations Agency, nor is it founded on our spin.  Sure, our judicious purchasing strategy and philosophy of forging long term strategic alliances with trusted, proven and competent partners has helped, but... ...we're still here because we know what we're doing. So, why is this so odd? Well, I guess it's mainly due to us just getting on with being boring sad propellor-head techies - and as a consequence, most of our customers just forget we're here because everything just 'works' - albeit behind the scenes, and we forget the extent of the knowledge we've stacked up over the last 10 years and just keep things working - as they should.  When the odd 'issue' crops up, we fix it, we then go back to doing sad techie stuff and the customer gets on with their own business.  Everybody is happy. We think this is a good balance, and indeed, the way things should be.